Management of Violence & Aggression - 1 Day

Course Details

CCT 1 Day Management of Violence and Aggression course covers theoretical and legislation concepts, group exercises and power point presentations.
This course is designed to equip your staff with up to date knowledge and skills and raise their awareness on how to safely de-escalate and use safe break away techniques to manage people who present with verbal and physical aggression and ONLY USE PHYSICAL RESTRAINTS & SECLUSION AS THE LAST RESORT.
Our 1 Day course can work as part your service provision and delivery policy. Certificates are issued upon full completion of the course and are valid for a year. 
CPD – 7.5 Points

Course Aims

For CCT experienced trainers to deliver high quality training which is in line with current UK legislation and accredited practice standards by ICM and other accredited UK government bodies in monitoring and managing people who present with violence and aggression.

For CCT to make it clear to its customers and participants that: ‘Their Safety is their main Concern and Priority all the times.

Course Objectives

For CCT trainers to continue to work collaboratively with its customers and participants so that:

They can raise awareness, build knowledge, skills and confidence in using verbal and non –verbal techniques to manage and maintain everyone’s safety by using

CCT‘s proactive non-verbal and verbal de-escalation techniques, break away techniques and the use of safe restraint methods or techniques as the last resort.

Course Modules

  1. De-Escalation Techniques and various Types of Physical Intervetions​

    *Demonstrate effective safe breakaway techniques from single to double wrist holds,   neck, throat, hair grabs, head butts, punches and kicks

    *Demonstrate 2 to 3 person front on back approach to put client/person in safe holds

    *Demonstrate 2 to 3 person supporting of client/person in safe holds to safely direct   and sit them on a single or sofa chair or bed.

    *Demonstrate how to maintain client/person in passive restraint either standing or   seated trying to physically assault staff by head butting, spitting or kicking.

    *Demonstrate safe manoeuvres through door ways with 3 staff

    *Raise staff awareness, knowledge and skills on how to deal with a client/person   choking or in need of basic life support during a restraint following organisational policy and Nice Guidelines.

  2. Non-Physical Assault

  3. Physical Assault

  4. Contributory factors of Violence and Aggression

  5. The Principles of Break Away Techniques

  6. Types of Restraints

  7. Use of Force (Reasonable, Necessary and Proportionate)

  8. Current Nice and CQC Guidelines on Monitoring, Management and Prevention of Death Related Cases Caused by Positional Asphyxia

  9. Basic Life Support/Choking and Restraint

  10. Ethical Issues and Restraint

  11. Record Keeping and Restraint

  12. Individual Responsibilities, Accountabilities & the Law in Restraint

  13. Restraint Incidents and Complaint Management

  14. Professional Code of Conduct &Duty of Candour

  15. The Law Relating To Restraint and Relevant Acts of the Parliament: Restraint and the Human Rights Act Legislation (1998)

  16. De-Briefing and Reflection.