Management of Violence & Aggression 2-4 Days

Course Details

This course is ideal for people who are new in the role of working with people who present with violence and aggression and those returning to the profession after a year and plus. CCT provides this training to privately owned nursing agencies, residential, nursing and supported living environments mainly in Hampshire and other parts of the UK. This course is designed to equip participants with knowledge and skills of working and managing people who present with violence and aggression. CCT strongly encourages and advises participants to use non-physical interventions and de-escalation as first resort and ONLY USE PHYSICAL RESTRAINT AS THE LAST RESORT AND MUST BE WITHIN A SHORT TIME UNLESS JUSTIFIED AND MUST BE DONE SAFELY(NICE,2014). Certificates which are valid for a year are issued upon completion of either the 1, 2 days course or the 3 or 4 day comprehensive course. Participants are expected to attend all the training days and achieve all learning outcomes to pass the course. The physical interventions of the training have been risk assessed by “Basis Training” who were voted the Best Personal and Safety Training Providers of 2017 ‘ provided by the ‘Quality Award Centre’ & accredited by ‘The Institute of Conflict Management Board UK’. All our  trainers are members of ICM and the publication by the Department of Health “Positive & Proactive Care: reducing the need for restrictive intervention in line with the current guidelines of (Care Quality Commission- CQC & National Institute of Clinical Excellence –NICE  ,2017)

CPD – 7.5 Points

Course Aims

For CCT experienced trainers to deliver high quality training which is in line with current UK legislation and accredited practice standards by ICM and other accredited UK government bodies in monitoring and managing people who present with violence and aggression.

For CCT to make it clear to its customers and participants that: ‘Their Safety is their main Concern and Priority all the times’

Course Objectives

For CCT trainers to continue to work collaboratively with its customers and participants so that:

They can raise awareness, build knowledge, skills and confidence in using verbal and non –verbal techniques to manage and maintain everyone’s safety by using

CCT‘s proactive non-verbal and verbal de-escalation techniques, break away techniques and the use of safe restraint methods or techniques as the last resort.

Course Modules

  1. De-Escalation Techniques and various Types of Physical Interventions​

    *Demonstrate effective safe breakaway techniques from single to double wrist holds,   neck, throat, hair grabs, head butts, punches and kicks

    *Demonstrate 2 to 3 person front on back approach to put client/person in safe holds

    *Demonstrate 2 to 3 person supporting of client/person in safe holds to safely direct   and sit them on a single or sofa chair or bed.

    *Demonstrate how to maintain client/person in passive restraint either standing or   seated trying to physically assault staff by head butting, spitting or kicking.

    *Demonstrate how to safely take a client/person with 3 to 4 staff from sitting to knee   position then prone position if risk escalates.

    *Demonstrate how to safely take a client/person with 3 to 4 staff from prone to knee   position then sitting position.

    *Demonstrate safe manoeuvres through door ways with 3 staff

    *Demonstrate how to safely put someone in seclusion and leaving the seclusion safely     without putting client/person and rest of staff at risk.

    *Raise staff awareness, knowledge and skills on how to deal with a client/person   choking or in need of basic life support during a restraint following organisational policy and Nice Guidelines.
  2. Non-Physical Assault

  3. Physical Assault

  4. Contributory factors of Violence and Aggression

  5. The Principles of Break Away Techniques

  6. Types of Restraints

  7. Use of Force (Reasonable, Necessary and Proportionate)

  8. Current Nice and CQC Guidelines on Monitoring, Management and Prevention of Death Related Cases Caused by Positional Asphyxia

  9. Basic Life Support/Choking and Restraint

  10. Ethical Issues and Restraint

  11. Record Keeping and Restraint

  12. Individual Responsibilities, Accountabilities & the Law in Restraint

  13. Restraint Incidents and Complaint Management

  14. Professional Code of Conduct &Duty of Candour

  15. The Law Relating To Restraint and Relevant Acts of the Parliament: Restraint and the Human Rights Act Legislation (1998)

  16. De-Briefing and Reflection.