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Conflict Resolution

This course is designed to show you how to prevent and handle conflicts that occur in the workplace. It familiarises you with common causes and signs of conflict, how the law relates to conflict management, how to carry out a conflict risk assessment and ways to prevent conflicts.

Course Information

Estimated Time: 60 Minutes

Difficulty: Awareness Course

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Conflict Resolution

£5.99
3 months of access
 
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Conflict Resolution

Introduction
Organisational Policies
Statistics
Causes
Kaplan\’s Assault Cycle
Managing & Preventing Conflict Through Good Communication
Managing & Preventing Conflict  Through Effective Emotional Intelligence
Managing & Preventing Conflict  Through Empathy
Managing & Preventing Conflict  Through A Participative Approach
Managing & Preventing Conflict  Through Patient Centred Care Planning
The Benefits of Care Planning  Implementation & Conflict Management
Managing & Preventing Conflict
Conflict Management Through  Good Leadership & Management 
Conflict Management Through 5 Ways of Problem Solving Skills 
Conflict Risk Assessment
Defining De-Escalation Techniques
The Use of Reasonable Proportionate & Necessary Force
Post Incident Reviews & De-Briefs Following A Conflict